When can you trust “trust”? Calculative trust, relational trust, and supplier performance
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چکیده
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There is a paradox of workplace transformation: It generates trust but first requires trust. New approaches, such as teamwork and pay-for-skills, remain stuck if employees do not trust them enough to participate. We study which employees take courses when a pay-for-skills plan is created in a company but uncertainty remains about the promised rewards. Employees' willingness to take courses affe...
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ژورنال
عنوان ژورنال: Strategic Management Journal
سال: 2015
ISSN: 0143-2095
DOI: 10.1002/smj.2374